Terms & Conditions

Missing A Session


Session No Show

If you miss a MiBODY session, and your membership is for 1 session per week and you have either (1) a direct debit in place or (2) have paid in full up-front for a set period, then you can book an additional session.

Example: book an additional session the following week and attend 2 sessions in that week. Missed sessions can only be carried forward for a maximum of 12 weeks

Session Cancellation

If you know in advance that you will not be able to attend your booked session you can cancel your place on a given session, however MiBODY requests that cancellations are made a minimum of 24 hours before the start of a session. The easiest way to do this is through our website. Cancellations later than 24 hours will be counted as a no show and therefore will be counted as one of your sessions. If you feel you have exceptional circumstances please call MiBODY and we will be happy to listen.

Membership


Membership Cancellation

MiBODY offers 4 packages:
(1) No minimum term
(2) 3-month minimum term
(3) 6-month minimum term
(4) 12-month minimum term

Package (1) no minimum term can be cancelled at any time after the 1st monthly payment has been debited.

The remaining packages cannot be canceled inside of the minimum term indicated for each package.

That said any of the packages can be suspended due to an injury or medical reason.

All you need to do is contact us at least 7 days prior to the end of the month, to cancel for the following month.

If you contact us with less than 7 days to go before the end of the month your membership will be cancelled at the end of the following month.

Privacy and Data Security


Registration & Payment via MindBodyOnline Services

All bookings and payments are managed using MindBodyOnline. If you choose to login or register with MiBODY Ltd, your data is managed by the MindBodyOnline platform in accordance with the MindBodyOnline Privacy Policy.

See the MindBodyOnline privacy policy.

See the MindBodyOnline security policy.

Only authorised MiBODY Ltd employees, agents and contractors (who have agreed to keep information secure and confidential) have access to the MindBodyOnline system.

Privacy and Google Services

MiBODY Ltd uses Google G-Suite for email communications. See the G-Suite security website for more information, and read Google’s security white paper here.

Website Content


Information published on this web site is provided for the use of its visitors. Although care has been taken to ensure technical and factual accuracy, some errors may occur.

No guarantee is given of the accuracy or completeness of information on these pages. Please be aware that MiBODY may alter the information on its web site from time to time.

MiBODY shall have no liability arising from the use by any party of the information on this web site.

MiBODY exclude all liability for contamination or damage caused by any virus or electronic transmission.